PeeringDB Satisfaction Survey

PeeringDB is a freely available database of networks for interconnection data. The database facilitates the global interconnection of networks at Internet Exchange Points (IXPs), data centres, and other interconnection facilities, and is the first step in making interconnection decisions. The database was set up to facilitate peering between networks and peering coordinators and provides peering and peering related information including all types of interconnection data for networks, clouds, services, and enterprise, as well as interconnection facilities that are developing at the edge of the Internet.

PeeringDB’s services are provided free of charge because all costs are met by sponsors

PeeringDB wants input from network operators, exchange operators, facility providers, content distributors and anyone who uses our interconnection database.

We are running an anonymous satisfaction survey until 23:59 UTC on 20 November 2020 and would like your feedback to help us make PeeringDB more useful to everyone involved in connecting networks.

We haven’t had the diversity of input we’d like in previous surveys, so we are making an extra effort to reach parts of the community who weren’t aware of our previous surveys. That’s why we are teaming up with AFRINIC to get the message out.

The survey will help us understand what is important to you and how satisfied you are with what we are doing. We will use your responses to focus our product roadmap on the improvements that will make things better for you. If you have specific comments or suggestions we’d love you to leave them along with your ratings.

“Input from all PeeringDB users on what is important and what needs improving is essential. Telling us what you value and what you need us to improve will help us make PeeringDB better for you and make peering easier for all.” Steve McManus, PeeringDB Product Committee Chair

This is the first survey we are making available in multiple languages. In this survey, we are using the six UN languages for the questions. That said, we’re happy with people providing free text comments in another whichever language they are happiest expressing themselves.

We’ll share the results and the new product roadmap early in 2021.

If you have a specific idea to improve PeeringDB you can share it on our low traffic mailing lists or create an issue directly on GitHub. If you find a data quality issue, please let us know at support@peeringdb.com.

About the Author

Leo Vegoda is developing PeeringDB’s product roadmap. He was previously responsible for organizational planning and improvement in ICANN’s Office of the COO, and Internet Number Resources in the IANA department, as well as running Registration Services at the RIPE NCC.